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Ethiopian Airlines

Ethiopian Airlines is the national carrier of Ethiopia and a proud member of Star Alliance, the world's largest airline network. First established in 1945, they are one of the continent's oldest and most established airlines. Over the years, they have been consistently recognized for their efficiency, operational reliability, ambition, and innovation. From their main hub in the nation's capital, Addis Ababa, they offer regular service to and from some 80 airports in Africa, Europe, North America, the Middle East, and Asia.

Ethiopian Airlines will either accept pets in the cabin of the aircraft or in the cargo hold, depending on the size and weight of the animal and the carrier. Excess baggage rates are charged for all animals travelling aboard their aircraft.

IN-CABIN CHECKED BAGGAGE
CARRIER SIZE Maximum dimensions:
  • Length: 55 cm (21 in)
  • Width: 40 cm (16 in)
  • Height: 20 cm (8 in)

Total dimensions (length + width + height)

should not exceed 158 cm (62 in)

CARRIER WEIGHT 8 kg (17 lbs) max

Any carrier over 8 kg (17 lbs)

must not exceed 32 kg (70 lbs)

CHARGES / FEES Excess baggage rates apply.
Please contact a Customer Service Representative for details.
Excess baggage rates apply.
Please contact a Customer Service Representative for details.

Restrictions

  • Travelers are reminded that every country has different rules and regulations governing the acceptance and transportation of animals. It is strongly recommended that you contact the consulate, embassy, or government authority for any country (or countries) you will be visiting to ensure that you have met all entrance requirements.
  • Space for pets is limited. Please call before you travel to confirm a space on the flight for your pet.
  • Advance arrangements are required for all animals travelling aboard Ethiopian Airlines flights. You should be prepared to provide details such as type of pet, size of carrier, and other important information at the time of booking.

If you are unable to travel with your pet

Ethiopian Cargo features a Live Animal program that was specifically designed with your pet's comfort and safety in mind. They have a dedicated and professionally trained team that will provide the utmost care at all times. Also, as a member of Star Alliance, they may be able to direct you to transportation options outside of their immediate flight network. Please contact a Customer Service agent to discuss all options that may be available to you and your animal companion.

Codeshare flights

Pets may not be accepted on flights operated by codeshare partners. It is strongly recommended that you contact any codeshare partners, or any other airlines you may be travelling with, to familiarize yourself with their individual policies regarding pet travel.

Contact Information

  • Ethiopian Airlines Call Center (USA): 1-800-445-2733
  • Ethiopian Airlines Call Center (Canada): 1-855-269-0362
  • Ethiopian Airlines website: Click Here
 
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