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Kenya Airways

Kenya Airways is the national carrier of Kenya and a proud member of the SkyTeam alliance of airlines. They currently have the great distinction of being the airline that flies to more African destinations than any other carrier, as well as offering regular service to major centers in Europe, the Middle East, Australia, and Asia.

At this time, Kenya Airways will not accept pets in the cabin of any of their aircraft. They will, however, allow cats and dogs to travel in the cargo hold as either checked baggage or as manifest cargo, so long as all requirements for travel are met.

IN-CABIN CHECKED BAGGAGE
CARRIER SIZE Kenya Airlines does not accept pets in the cabin of any of their aircraft.

Sizes will vary depending on the size of your pet and the carrier.

Please contact a Customer Care agent for details.

CARRIER WEIGHT N/A

Weight will vary depending on the size of your pet and the carrier.

Please contact a Customer Care agent for details.

CHARGES / FEES N/A

Fees may vary, please contact a Customer Care agent for details.


Restrictions

  • Travelers are reminded that every country has different rules and regulations governing the acceptance and transportation of animals. It is strongly recommended that you contact the consulate, embassy, or government authority for any country (or countries) you will be visiting to ensure that you have met all entrance requirements.
  • Kenya Airways reserves the right to refuse to carry any animal, and may decide whether or not animals may travel as checked baggage based on availability and the rules and regulations of the destination country. Your pet may be required to travel as manifest cargo.
  • Space for pets is limited. Advance arrangements are required for all pet travel. If you plan on bringing your animal companion with you, please inform them at the time of booking.

If you are unable to travel with your pet

Kenya Airways Cargo (KQ Cargo) features their exclusive KQ Live program, which was designed specifically to accommodate the needs of animals on the go. They have experience transporting a variety of animals and have a dedicated and professionally trained staff that will provide your furry family members with the extra care and attention they deserve. Also, as a member to the SkyTeam alliance, they may be able to make SkyTeam Cargo's Variation® Live animal transport options available to you. Please contact a Customer Care agent to discuss the options available to you.

Codeshare flights

Pets may not be accepted on flights operated by codeshare partners. It is strongly recommended that you contact any codeshare partners, or any other airlines you may be travelling with, to familiarize yourself with their individual policies regarding pet travel.

Contact Information

  • Kenya Airways Contact Care Center (Canada/USA): 1-866-536-9224
  • KQ Cargo General Sales (USA): 1-888-359-2842
  • KQ Cargo General Sales (Canada): 514-874-1851
  • Kenya Airways website: Click Here
 
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