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Air China

Air China is the national flag carrier of China and a proud member of Star Alliance, the world's largest airline network. They currently offer domestic, regional, and international service to over 140 cities in 30 countries worldwide.

Air China will accept domesticated dogs, cats, and birds for transport in the cargo hold of the aircraft only. They will not accept any animals in the cabin of any flight, with the exception of certified service dogs which have been granted prior approval. Animals may not be accommodated on all flights. Air China recommends that anyone wishing to travel with their pet should contact their Call Center before travelling to ensure that all requirements have been fulfilled.

IN-CABIN CHECKED BAGGAGE
CARRIER SIZE Air China does not accept any pets in the cabin of any of their aircraft. Size of carrier will depend on the size of the pet being transported.
CARRIER WEIGHT N/A Domestic routes - maximum total weight of the carrier, pet, food, and water is 45 kg (99 lbs).

International routes - maximum total weight of the carrier, pet, food, and water is 32 kg (70 lbs).

If total weight exceeds the maximum weight, your pet will be checked in and charged as cargo instead of checked baggage.
CHARGES / FEES N/A Fees for pets will depend on the weight of the carrier and the pet, and the destination. Please contact a service agent for details.

Restrictions

  • Travelers are reminded that every country has different rules and regulations governing the acceptance and transportation of animals. It is strongly recommended that you contact the consulate, embassy, or government authority for any country (or countries) you will be visiting to ensure that you have met all entrance requirements.
  • Space for pet travel is limited. Please call before you travel to confirm a space for your pet.
  • No more than two adult pets of comparable size, weighing as much as 14 kg (31 lbs) each, can be shipped in the same container. Pets weighing more than 14 kg (31 lbs) each must be shipped individually.

If you are unable to travel with your pet

If you are unable to travel with your animal companion Air China may be able to help. Their Live Animal transport program was designed specifically to accommodate animals for both domestic and international travel. Please contact a service agent for details.

Codeshare flights

Pets may not be accepted on flights operated by codeshare partners. It is strongly recommended that you contact any codeshare partners or other airlines you will be travelling with to familiarize yourself with their individual policies regarding pet travel.

Contact Information

  • Air China Call Center (North America): 1-800-882-8122
  • Air China Cargo (North America): 1-800-816-1188
  • Air China website: Click Here
 
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