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S7 Airlines

S7 Airlines is one of Russia's largest domestic airlines, serving some 80 destinations in 20 countries. They currently offer regular service to commercial and cultural centers in Russia, Europe, Asia, and the Middle East. S7 is also a proud member of the oneworld® alliance, which has brought together some of the world's leading airlines and around 30 affiliate carriers.

They will accept small dogs, cats, and domestic birds for travel in the cabin or as checked baggage on domestic and international flights, so long as all requirements for travel are met. Animals that do not qualify for in-cabin travel or as checked baggage may be accepted as cargo freight. They strongly suggest speaking with a Customer Care agent before travelling to discuss the options available to you.

S7 reminds travelers that pets and carriers are not considered part of the free baggage allowance and are subject to excess baggage rates.

IN-CABIN CHECKED BAGGAGE
CARRIER SIZE Total dimensions (length + width + height)
must not exceed
115 cm (45 in)

Note: height must not exceed 20 cm (8 in)
Any carrier with total dimensions exceeding 115cm (45 in)
CARRIER WEIGHT 8 kg (17 lbs) Any carrier weighing over 8kg (17 lbs)
CHARGES / FEES
Fees are calculated as excess baggage rates and will depend on the destination, as well as the size and weight of the pet and the carrier.
Please contact a Customer Care agent for details.
Fees are calculated as excess baggage rates and will depend on the destination, as well as the size and weight of the pet and the carrier.
Please contact a Customer Care agent for details.

Restrictions

  • It is strongly recommended that you contact the consulate, embassy, or government authority of any country (or countries) you will be visiting to ensure that you have met all entrance requirements.
  • Pets are accepted for transport only when accompanied by an adult passenger and only with prior approval from the airline.
  • Pet bookings cannot be made online. Please speak with a Customer Care agent before you fly.
  • Space for pet travel is limited. You should call before you travel to ensure that your animal friend will be able to travel with you.
  • Pet carriers must comply with all International Air Transport Association (IATA) standards and regulations.

If you are unable to travel with your pet

S7 will allow small animals to travel unaccompanied so long as a formal agreement has been signed in advance. Any pets deemed to be large or medium-sized animals must be accompanied by a person designated to travel with them. Please contact a Customer Care specialist for further details.

Codeshare flights

Pets may not be accepted on flights operated by codeshare partners. It is strongly recommended that you contact any codeshare partners or other airlines directly to familiarize yourself with their individual policies regarding pet travel.

Contact Information

  • S7 Customer Care Center: +7 (495) 777-9999
  • S7 Contact Center (free within Russia): 8-800-200-0007
  • S7 Cargo Services: +7 (495) 777-9999
  • S7 Airlines website: Click Here
 
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