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Transaero

Transaero is one of the largest and most ambitious airlines in Russia. From modest beginnings in the early 1990s, they have since grown into a major national carrier with a very considerable reach. Operating primarily from major hubs in Moscow and St.Petersburg, they offer flights throughout Russia and the CIS, as well as regular service to cities in Asia, Europe, North America, and South America.

Pets are not allowed to travel in the passenger cabin of any Transaero flight. All animals must travel in the cargo hold of the aircraft. The one exception to this rule is that they will allow certified service animals in the cabin if arrangements have been made prior to departure.

Pets and carriers are not considered part of your free baggage allowance and are subject to excess baggage fees.

IN-CABIN CHECKED BAGGAGE
CARRIER SIZE Transaero does not accept pets in the cabin of any domestic or international flight. Carrier size will depend on the size and weight of your pet.
CARRIER WEIGHT N/A Please contact the Call Center for details.
CHARGES / FEES
N/A Please contact the Call Center for details.

Restrictions

  • It is strongly recommended that you contact the consulate, embassy, or government authority of any country (or countries) you will be visiting to ensure that you have met all entrance requirements.
  • Space for pet travel is limited. Please call before you travel to ensure that your animal friend will be able to travel with you.
  • The transportation of test animals is not allowed on any Transaero flight.
  • Reservations for all pet travel must be made in advance.

If you are unable to travel with your pet

If you are unable to travel with your pet, Transaero may accept unaccompanied animals for transport as cargo freight, but they will only do so if you assume full responsibility for them. Please contact the Call Center for details.

Codeshare flights

Pets may not be accepted on flights operated by codeshare partners. It is strongly recommended that you contact any codeshare partners or other airlines directly to familiarize yourself with their individual policies regarding pet travel.

Contact Information

  • Transaero Call Center (USA): 1-877-747-1191
  • Transaero Cargo Bookings: +7 (495) 788 80 80
  • Transaero website: Click Here
 
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