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Air Travel Guides > Australia and New Zealand Airlines > Qantas

Qantas is Australia's largest airline and a proud member of the oneworld® airline alliance. They currently offer regular flights to some 80 destinations in 20 countries. Their flight network extends around the globe-serving major centers in North America, South America, Asia, Europe, the Middle East, and throughout the South Pacific.

Australia has very strict rules governing the admission of animals to the country. If you are planning to bring your pet with you, you should be advised that a mandatory quarantine period is strictly enforced to prevent the introduction of rabies, as well as other diseases and/or parasites. The length of the quarantine period will depend on the country of origin. Cats and dogs travelling from Canada or the United States (excluding Hawaii) fall into the same category, and must complete a mandatory 180 day quarantine period. In some cases, up to 150 days of the quarantine period may be served in the country of origin, with the remaining 30 days being served in Australia.

For complete information regarding bringing cats and dogs (and other pets) to Australia, please contact the Australian Government's Department of Agriculture, Fisheries, and Forestry (DAFF). Here is a link to their website: Click Here. Please note that their website explicitly states that all dogs and cats must complete a minimum 30 day period in Australian quarantine. There are no exceptions to this rule.

On international flights, Qantas will allow pets to travel in the cargo hold of the aircraft only. Certified service animals may be permitted to travel in the passenger cabin with prior approval and proper documentation. For domestic flights within Australia, small animals may be accepted as checked baggage; for international flights animals will be accepted as manifest cargo (freight) only.

CARRIER SIZE Animals are not accepted in the cabin of the aircraft. Small carrier
  • Length: 56 cm (22 in)
  • Width: 30 cm (12 in)
  • Height: 38 cm (15 in)
Medium carrier
  • Length: 66 cm (26 in)
  • Width: 40 cm (16 in)
  • Height: 52 cm (20 in)
Large carrier
  • Must not exceed 84 cm (33 in) in height
CARRIER WEIGHT N/A Small carrier: 15 kg (33 lbs)
Medium carrier: 20 kg (44 lbs)
Large carrier: Not specified. Please contact a service agent for further details.
CHARGES / FEES N/A Small carrier = one unit of baggage
Medium carrier = two units of baggage
Please contact a customer service agent for fee information.


  • Travelers are reminded that every country has different rules and regulations governing the acceptance and transportation of animals. It is strongly recommended that you contact the consulate, embassy, or government authority for any country (or countries) you will be visiting to ensure that you have met all entrance requirements.
  • Space for pet travel is limited. Please call before you travel to confirm a space for your pet.
  • Some breeds of dogs and cats are forbidden from entering Australia. Please consult the Department of Agriculture, Fisheries, and Forestry (DAFF) website for a list of specific breeds.
  • Any animal demonstrating aggressive behavior will not be accepted aboard any Qantas flight.
  • Brachycephalic (of "snub nosed") dogs will only be transported on flights exceeding 5 hours in duration when a waiver has been signed releasing Qantas from all responsibility.
  • Australia's Department of Agriculture, Fisheries, and Forestry (DAFF) website explicitly states that "if an animal arrives in Australia and it does not meet all of the relevant import conditions, it may be exported to the country of origin or euthanized." If you will be travelling to Australia with your animal friend, please ensure that you have satisfied all the criteria for entry.

If you are unable to travel with your pet

Qantas Freight can accommodate the needs of your animal companion. They have a specially trained team with experience transporting a variety of animals to any of their domestic and international locations. As a member of the oneworld® alliance, they may be able to make other options available. Please contact Qantas Freight for more information.

Codeshare flights

Pets may not be accepted on flights operated by codeshare partners. It is strongly recommended that you contact any codeshare partners, or other airlines you may be travelling with, to familiarize yourself with their individual policies regarding pet travel.

Contact Information

  • Qantas Customer Service (Canada/USA): 1-800-227-4500
  • Qantas Freight Bookings (USA/Canada): 1-800-227-0290
  • Qantas website: Click Here
  • Australian Department of Agriculture, Fisheries, and Forestry (DAFF) website: Click Here
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