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WestJet

WestJet is Canada's second largest airline, offering over 80 destinations across Canada, the United States, Mexico, and the Caribbean. Known for their superb customer service and progressive corporate culture; they have been praised by employees, business travelers, and vacationers alike.

Currently, they offer many options for those travelling with pets. For in-cabin transportation they will permit cats, dogs, rabbits, and birds. For pets travelling as checked baggage the list includes cats, dogs, birds, chinchillas, guinea pigs, rabbits, and even hedgehogs, so long as all entrance requirements are met.

WestJet reminds travelers that any in-cabin animal carrier will count toward your carry-on baggage allowance.

IN-CABIN CHECKED BAGGAGE
CARRIER SIZE Soft-sided carrier
  • Length: 40cm (16 in)
  • Width: 44 cm (17.5 in)
  • Height: 21.5 cm (8.5 in)
Hard-sided carrier
  • Length: 91cm (36 in)
  • Width: 61 cm (24 in)
  • Height: 66 cm (26 in)
CARRIER WEIGHT Please contact service agent for details 45 kg ( up to 100 lbs)
CHARGES / FEES Carrier counts as carry-on baggage
1 complimentary piece
$20 + for additional baggage and oversized
First checked bag is complimentary
$20 + for additional baggage and oversized

Restrictions

  • For international flights, it is strongly recommended that you contact the consulate, embassy, or government authority of any country (or countries) you will be visiting to ensure that you have met all entrance requirements. Travelers are also encouraged to familiarize themselves with any provincial or territorial restrictions when travelling within Canada.
  • Restrictions related to extreme weather conditions apply to certain flights depending on the time of year, point of destination, and/or the point of departure. Seasonal holiday restrictions may also apply.
  • Pets flying unaccompanied must fly WestJet Cargo.
  • Due to strict quarantine regulations, WestJet will not accept pets in the cabin or as checked baggage to or from Hawaii and several locations throughout the Caribbean. Please see their website for a complete list of applicable countries.

If you are unable to travel with your pet

If you are unable to travel with your pet, WestJet Cargo has some shipping options available to you. They will accept most pets for air transport to any destination in their network with appropriate cargo facilities.

(Please note: not all cities served by WestJet have appropriate cargo facilities)

They comply with all International Air Transport Association (IATA) regulations, and will ensure that all mandatory documentation accompanies animal travelers to their destinations. Although cargo agents cannot accommodate all animals at all times of the year, they will make every effort to check any and all alternatives that are available to you.

Some restrictions may apply. Please call WestJet Cargo for more information.

Codeshare flights

Pets may not be accepted on flights operated by codeshare and interline partners. It is strongly recommended that you contact any codeshare partners or other airlines directly to familiarize yourself with their individual policies regarding pet travel.

Contact Information

  • To add your pet to your travel plan contact: 1-800-581-9499
  • WestJet website: Click Here
  • WestJet Cargo: 1-866-952-2746 (1-866- WJCARGO)
  • WestJet flights and general inquiries (Canada and U.S.): 1-888-937-8538 (1-888-WEST JET)
 
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