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Austrian Airlines

Austrian Airlines is Austria's largest carrier and a proud member of both the Lufthansa Group, Europe's largest airline group, and Star Alliance, the world's largest global airline network. Currently, Austrian Airlines operates a global route network of some 130 destinations that stretches from Central and Eastern Europe to North America, the Middle East, and Asia.

At present, they will accept pets in the cabin of the aircraft or as checked baggage in the cargo hold. Austrian Airlines complies with all International Air Transport Association (IATA) standards and regulations, and they ask that anyone who is travelling with a pet to please inform them at the time of booking so that they can make every effort to ensure your animal friend will be able to travel with you.

IN-CABIN CHECKED BAGGAGE
CARRIER SIZE Small carrier
  • Length: 55cm (22 in)
  • Width: 40 cm (16 in)
  • Height: 23 cm (9 in)
Medium size
  • Length: 80cm (31 in)
  • Width: 55 cm (22 in)
  • Height: 55 cm (22 in)
Large size is any carrier exceeding medium dimensions.
CARRIER WEIGHT 8 kg (17 lbs) Should not exceed 32 kg (71 lbs)
or maximum total dimensions of
158 cm/62 in (length + width + height)
CHARGES / FEES Small Carrier
  • Within Austria
    €35
  • Within Europe
    €50
  • Intercontinental
    €70
Medium Size
  • Within Austria
    €70
  • Within Europe
    €100
  • Intercontinental
    €150
Large size
  • Within Austria
    €150
  • Within Europe
    €200
  • Intercontinental
    €300

Restrictions

  • It is strongly recommended that you contact the consulate, embassy, or government authority for any country (or countries) you will be visiting to ensure that you have met all entrance requirements.
  • Currently online check-in is not available for pets. Travelers are advised to call a Customer Service agent beforehand to confirm.
  • Austrian Airlines lists only cats and dogs as candidates for in-cabin travel. If you are travelling with a pet other than a cat or dog, you should consult a Customer Service agent beforehand to determine whether or not your pet will be able to travel.
  • Travelers must supply their own carrier.

If you are unable to travel with your pet

Austrian Airlines lists travel options for pets travelling in-cabin or as checked baggage only. If your pet will be travelling unaccompanied, please call them directly to discuss their policies and any options that may be available to you. You may need to make arrangements with another airline.

Codeshare flights

Pets may not be accepted on flights operated by codeshare and interline partners. It is strongly recommended that you contact any codeshare partners or other airlines you will be travelling with directly to familiarize yourself with their individual policies regarding pet travel.

Contact Information

  • Austrian Airlines Customer Service: +43 (0) 5 1766 1000
  • Austrian Airlines website: Click Here
 
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