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Aeromexico

Aeromexico is Mexico's premier airline, serving more than 70 destinations in Mexico as well as major cities in the United States, Canada, Central America, South America, and Europe. Aeromexico has the distinct privilege of saying that they are the only airline in Latin America currently offering regularly scheduled flights to Asia. They are also a founding member of SkyTeam, one of the world's largest airline alliances.

Aeromexico will only accept small dogs as candidates for in-cabin travel on any of their aircraft. All other animal that do not meet the standards for travel in the passenger cabin (including dogs that do not meet the requirements) will be transported either as checked baggage or as manifest cargo via Aeromexico Cargo.

IN-CABIN CHECKED BAGGAGE
CARRIER SIZE Maximum dimensions
(E-145 Aircraft)
  • Length: 40 cm (16 in)
  • Width: 30 cm (12 in)
  • Height: 18 cm (7 in)
Maximum dimensions
(E-170 /E-190 /B-737Aircraft)
  • Length: 48 cm (19 in)
  • Width: 30 cm (12 in)
  • Height: 25 cm (10 in)

Size will vary depending on the size of your pet.
The largest carrier Aeromexico Cargo lists is :

  • Length: 110 cm (43 in)
  • Width: 65 cm (25 in)
  • Height: 75 cm (30 in)

Maximum height: 90 cm (35 in)

CARRIER WEIGHT E-145 aircraft - 7 kg (15 lbs)
E-170/ E-19 / B-737 - 9kg (20 lbs)
For maximum weight allowance please contact Aeromexico Customer Service.
CHARGES / FEES
MXN=Mexican Peso
USD= US Dollar
Within Mexico = $45 USD
USA, Canada, Central America, Colombia,
Venezuela, Peru = $90 USD
Argentina, Brazil, Chile, Europe, Asia = $180 USD
Within Mexico = 789 MXN
USA, Canada, Central America, Colombia,
Venezuela, Peru = $90 USD
Argentina, Brazil, Chile, Europe, Asia = $180 USD

Restrictions

  • Travelers are reminded that every country has different rules and regulations governing the acceptance and transportation of animals. It is strongly recommended that you contact the consulate, embassy, or government authority for any country (or countries) you will be visiting to ensure that you have met all entrance requirements.
  • Space for pet travel is limited. Please call before you travel to confirm a space for your pet.
  • Dogs are the only pets listed as candidates for transportation in the cabin of the aircraft. All other animals (or any dogs who do not meet the requirements for in-cabin transport) must travel either as checked baggage or as manifest cargo freight.
  • Anyone travelling with pets must be able to produce up-to-date vaccination and health certification.

If you are unable to travel with your pet

If your pet will be travelling unaccompanied, Aeromexico Cargo may be able to help. They have plenty of experience transporting pets (they list cats and dogs specifically) and follow all standards established by the International Air Transport Association (IATA). Also, as members of the SkyTeam family, they may be able to arrange transport via SkyTeam Cargo's Variation® Live program, either with Aeromexico or an affiliate airline.

Codeshare flights

Pets may not be accepted on flights operated by codeshare partners. It is strongly recommended that you contact any codeshare partners, or other airlines you may be travelling with, to familiarize yourself with their individual policies regarding pet travel.

Contact Information

  • Aeromexico Customer Relations (USA): 1-800-237-6639
  • Aeromexico Cargo Reservations: 1-800-395-2700
  • Aeromexico website: Click Here
 
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